TERMS AND CONDITIONS
Graphic and Web Design Terms & Conditions
The following Terms and Conditions of Service apply to Graphic Design and Website Design
Services provided by Rocheti Ltd.
Acceptance of Quotation/Invoice and Terms & Conditions
The placement of an order for design services offered by Rocheti Ltd and payment of a non-refundable deposit, constitutes acceptance of the invoice or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between Client and Rocheti Ltd.
Fees for design services will be set out on an invoice or quotation that is provided to Client by Rocheti Ltd.
On acceptance of the invoice or quotation and indicating acceptance of the Terms & Conditions, a non-refundable deposit will become immediately due. Work on the project will not commence until the said deposit is received by Rocheti Ltd, unless a prior arrangement has been made. The balance will be due within seven (7) working days of completion of the project and acceptance.
Payments may be made by cash or bank transfer.
Revisions and Alterations
Revisions for graphic design projects consist of 1-3 additional compositions that incorporate changes requested by the Client.
Revisions for web design, Clients may be liable for a separate charge if changes are over and above the estimated work or required to be carried out after acceptance of the final draft design.
Design Project Duration
Any indication given by Rocheti Ltd of a design project's duration is to be considered by the Client to be an estimation. Rocheti Ltd cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds of the deposit are received by Rocheti Ltd.
Design Project Completion
Rocheti Ltd considers the design project complete upon receipt of the client’s verbal acceptance and email.
The client agrees to confirm receipt of completed projects within five (5) working days by email. If such confirmation is not made by client, Rocheti Ltd will consider project to be received and accepted.
Rocheti Ltd will deliver the completed graphic design project to the Client by way of email.
Cancellation of orders may be made initially by telephone contact and then email.
A cancellation fee for design projects completed shall be paid by the Client, with the fee based on the stage of project completion. The initial deposit will be forfeited, the total fee will not exceed 100% of the total project cost.
Design Credits and Publicity
The Client agrees to allow Rocheti Ltd to place a small credit on websites, printed material, social media banners and exhibition displays in the form of a small logo or line of text placed on the edge of the page.
The Client also agrees to allow Rocheti Ltd to place all designs on own website for portfolio and demonstration purposes and to use any designs for own publicity unless agreed otherwise.
Should Rocheti Ltd offer free or discounted services to the Client, the Client agrees to mention by word of mouth/social media platforms/website, services that are provided by Rocheti Ltd.
Copyright of all design work is retained by Rocheti Ltd including copy, concepts, ideas and proofs until after all invoices have been settled.
If multiple design concepts are submitted, only one concept is deemed to be given by Rocheti Ltd as fulfilling the contract. All other artwork designs remain the property of Rocheti Ltd, unless prior arrangements have been made.
Rights of Refusal
Rocheti Ltd will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal.
Rocheti Ltd reserves the right to use the services of sub-contractors, agents and suppliers.
Rocheti Ltd cannot guarantee the Client exclusivity of any marketing concept, strategy, design or other intellectual property provided. Therefore Rocheti Ltd will not accept liability for any alleged claim from the Client or any Third Party as the result of unintentional similarity in part or whole of a Third Party’s copyright protected or registered trademark or brand, identity, colour usage, image style and content, product or otherwise.
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. Rocheti Ltd reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
These Terms and Conditions shall be governed and construed in accordance with the laws of England.